FAQs

General Questions

WHERE CAN I TRY FLAIR MAKE UP PRODUCTS?
You can visit us at SOGO Pondok Indah Mall 2 and SEIBU Grand Indonesia, West Mall and meet our Beauty Advisor to teach you how to use the product
CAN I USE OTHER BRAND’S FOUNDATION ON FLAIR AIRBRUSH GUN?

No, because every particle of products are different and if it is not compatible to the airbrush gun, It can damaged the airbrush gun.

FLAIR is water-based make up and we create a special particle that is softer that the normal make up products.

WHAT IS THE DIFFERENCE BETWEEN HD TRANSLUCENT POWDER AND MINERAL FINISH TOUCH UP POWDER?

Both products can reduce the oil on your face. If you want to reduce the oil without changing or adding a color to your make up, you can use HD Translucent Powder, because the powder is translucent.

Mineral Finish Touch Up Powder usually used after B4 Cream to set the make up.

WHERE CAN I BUY FLAIRMAKEUP PRODUCTS?

FLAIR Make Up products are available at the following locations:

JAKARTA
  • SOGO Pondok Indah Mall 2
  • SEIBU Grand Indonesia, West Mall

WEST JAVA
  • Kirana Fary (Flair Make Up Official Distributor) through Whatsapp at 0821 2076 4883

Also you can purchase it online through Whatsapp at 08118658000 / 08111986580.
And of course, you can always purchase it online through this website!

WHERE CAN I SHIP MY ORDER?
FLAIR ships to all over Indonesia.
If you live in Bandung or anywhere in West Java, you can get the official Flair Make Up through one of our official distributor, Kirana Fary.
WHAT IS THE RETURN POLICY?
Every item that has been purchased can not be returned.
If you have a problem with airbrush compressor set, within 6 months (for compressor) or 7 days (for airbrush gun), you can return your product to our office so we can assess the issue.
HOW DO I FOUND MY IDEAL FOUNDATION?
Select your formula based on the finish and coverage you desire. Flair foundations are available in matte, semi-matte, natural and velvet finishes, with coverage that ranges from sheer to full. Most Flair foundations contain sunscreen with an SPF factor of at least 15. For more information, please visit our Makeup section. When first selecting a foundation, it's best to choose two shades that match your skin’s natural undertone: one that you feel might be a shade lighter than your skin, and one that you feel might be just right. Using a cotton swab, place two stripes along your jawline. Wait a full minute for the foundation to disappear, then blend each stripe. The stripe that truly disappears is the correct shade.
HOW DO I FIND MY IDEAL FOUNDATION?
Select your formula based on the finish and coverage you desire. Flair foundations are available in matte, semi-matte, natural and velvet finishes, with coverage that ranges from sheer to full. Most Flair foundations contain sunscreen with an SPF factor of at least 15. For more information, please visit our Makeup section. When first selecting a foundation, it's best to choose two shades that match your skin’s natural undertone: one that you feel might be a shade lighter than your skin, and one that you feel might be just right. Using a cotton swab, place two stripes along your jawline. Wait a full minute for the foundation to disappear, then blend each stripe. The stripe that truly disappears is the correct shade.
HOW CAN I FIND THE INGREDIENTS OF A PRODUCTS
Ingredients are listed on the packaging of FLAIR products. If you have an additional ingredient inquiry that is not satisfied by the package information, please email us.
ARE FLAIR PRODUCTS HYPOALLERGENIC?
Yes. All FLAIR makeup and skincare products are tested by dermatologists and ophthalmologists to ensure that they're hypoallergenic, noncomedogenic (non-pore-clogging), and safe for people who have sensitive skin or wear contacts. The CE.R.I.E.S. Laboratories, whose scientists study the functions of skin, have assembled an international panel of women whose skin has been recognized as highly sensitive by dermatologists.